Privacy Policy

1. Types of Data Collected

We collect various types of information to provide the best services and user experience:

1.1. Personal Data

When registering an account and using our Service, we may collect the following personal data:

• First and last name
• Email address
• Phone number (optional)
• Company details (for business accounts)
• Billing information (for paid plans)
• Profile photo (optional)

1.2. Usage Data

We also automatically collect information about how you use our Service:

• Date and time of visits
• Pages visited on our Service
• Time spent on individual pages
• Referral source to our Service

1.3. User-Generated Content

When you use our AI content generator, we may store:

• Keywords and phrases entered by the user
• Generated articles and content
• Content generation settings and preferences
• History of performed operations

2. Purpose of Data Processing

We collect and process personal data for the following purposes:

2.1. Service Provision

• Creating and managing user accounts
• Providing access to AI content generator features
• Processing payments and managing subscriptions
• Storing generated content and operation history
• Providing technical support and customer service

2.2. Service Quality Improvement

• Analyzing how the Service is used to optimize its features
• Adapting the AI content generator to user needs
• Developing new features and services
• Resolving technical issues

2.3. Marketing Communication

• Sending information about new features, updates, and offers (with user consent)
• Providing personalized SEO and content creation recommendations
• Conducting surveys and satisfaction research

3. Legal Basis for Data Processing

We process personal data based on the following legal grounds:

3.1. Contract Performance

Processing data necessary to perform a contract to which the user is a party (e.g., account creation, provision of AI content generator services, payment processing).

3.2. User Consent

Processing data based on the user's voluntary consent (e.g., sending newsletters, processing data for marketing purposes).

3.3. Legitimate Interest

Processing data to pursue the legitimate interests of the controller or a third party (e.g., fraud prevention, ensuring Service security, analyzing Service usage).

3.4. Legal Obligation

Processing data to fulfill legal obligations (e.g., storing accounting documents, fulfilling tax obligations).

4. Cookies and Similar Technologies

4.1. Types of Cookies Used

Our Service uses the following types of cookies:

• Necessary cookies - enable basic functions of the Service and are required for its proper operation.
• Functional cookies - allow remembering user preferences and customizing the Service to their needs.
• Analytical cookies - help understand how users use the Service, which allows us to improve its performance and functionality.
• Marketing cookies - are used to track users across websites to deliver advertisements more relevant to their interests.

4.2. Cookie Management

Most web browsers accept cookies by default. However, you can change your browser settings to reject cookies or receive a notification before they are saved. Please note that blocking certain types of cookies may affect the functionality of our Service.

Detailed information on managing cookies in individual browsers can be found in the browser settings or on the help pages of browser providers.

5. Sharing Personal Data

5.1. Data Processors

We may share personal data with entities that help us provide services:

• Payment system providers
• Analytics tool providers
• Technical support service providers

All these entities process data solely on our instructions and based on data processing agreements.

5.2. Legal Requirements

We may disclose personal data if required by law or in response to valid requests from public authorities (e.g., court or law enforcement agency).

5.3. Protection of Rights

We may disclose personal data when necessary to protect our rights, privacy, security, or property, as well as the rights, privacy, security, or property of our users or others.

6. User Rights

In accordance with applicable data protection laws, users have the following rights:

6.1. Right of Access

You have the right to obtain information on whether we process your personal data, and if so, to access that data and additional information about the processing.

6.2. Right to Rectification

You have the right to request the correction of inaccurate personal data or the completion of incomplete data.

6.3. Right to Erasure

You have the right to request the deletion of your personal data in certain circumstances (e.g., when the data is no longer needed for the purposes for which it was collected).

6.4. Right to Restrict Processing

You have the right to request the restriction of the processing of your personal data in certain situations (e.g., when you contest the accuracy of the data).

6.5. Right to Data Portability

You have the right to receive your personal data in a structured, commonly used format and to transmit that data to another controller.

6.6. Right to Object

You have the right to object at any time to the processing of your personal data based on the legitimate interest of the controller.

6.7. Right to Withdraw Consent

If we process your data based on consent, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

6.8. Exercising Your Rights

To exercise the above rights, contact us at support@seorise.ai. We will respond to your request within one month of receiving it.

7. Data Security

The security of your data is our priority. We have implemented appropriate technical and organizational measures to protect personal data against unauthorized access, loss, destruction, or alteration:

• Data encryption at rest and in transit (SSL/TLS)
• Access control and two-factor authentication
• Regular security audits and penetration testing
• Backup and data recovery procedures
• Staff training in data protection
• System monitoring for unauthorized access

Despite the implemented safeguards, please remember that no method of data transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute data security.

8. Data Retention Period

We retain personal data only as long as necessary to achieve the purposes for which it was collected or as required by law:

• User account data - for the duration of the account and up to 12 months after its deletion
• Transaction and payment data - in accordance with applicable tax and accounting regulations (usually 5 years)
• Logs and analytical data - up to 24 months
• Generated content - according to the subscription plan terms, usually until the account is deleted
• Marketing data - until consent is withdrawn or an objection is raised

9. Changes to the Privacy Policy

We may update this Privacy Policy in response to legal, technological, or operational changes. We will inform users of significant changes via our Service or by sending a direct notification.

We encourage you to periodically review this Privacy Policy to stay informed about our data protection practices. Continued use of our Service after changes are made constitutes acceptance of the updated Privacy Policy.

10. Privacy Contact

If you have any questions regarding this Privacy Policy or the processing of personal data, please contact us:

• Email: support@seorise.ai
• Address: ALLIT, Aleksandra Sochaczewskiego 4/81, 96-500 Sochaczew, Poland

You also have the right to lodge a complaint with the relevant data protection supervisory authority if you believe that the processing of your personal data violates data protection regulations.